Online Mamnagement Module & Website Maintenance
At ECAT, we believe that your success will be consolidated through a long and lasting partnership with us. That is the reason why we offer you all the tools and flexibility to ensure that your website will keep on growing steadily, both in contents and quality, and that you will stay in touch with all the new available technologies.
There are NO HIDDEN FEES, for your benefit, this service has been included in our price. But, always remember that the success of your website depends also on you!
Some of the benefits for you, the customer, are as follows:
BENEFITS OF USING ECAT ONLINE MANAGEMENT MODULE
- Be in control of your own success
- View, at all times, your website progress
- In deep analysis of all website activities
- Exporting of all internet user details
WEBSITE MAINTENANCE
At ECAT, we offer you 2 hours of free website design per month, for any improvement or adjustment work required on your website. This may involve some changes to your company profile, contact details or to your landing page. Just contact ECAT to discuss any updates and we will make these modifications live, within 48 hours.
ONLINE STATISTICS
You will receive by email, on a monthly basis, a complete set of statistics of your website and online catalogue. We recommend that you study the information provided and allow us to get you onto a self-learning curve, which will allow us to monitor and adjust your website marketing strategy accordingly
Website statistics (AWStats & Google Analytics)
- Total number of visits, unique visitors
- Traffic per website page
- Location of your visitors
- And much, much more...
Online catalogue statistics
- Product viewing
- Category viewing
- Search recurrence
WEBSITE ACTIVITIES
With us, you can view all recorded activities of your website online:
- Registered users
- Website enquiries
- Catalogue enquiries
- Product request
- Export facilities
CONTENT MANAGEMENT SYSTEM
Manage your own content and interact with your client on a daily basis. With the ECAT content management system, your site comes alive, by allowing you to change the content of your most interactive pages, i.e. news, events, profile, etc.
EMAIL CALL CENTRE
Turn on the ECAT Email Centre and we will ensure that every enquiry will be answered in a timeously. Each and every enquiry is recorded by default in your online database. By answering through our Email Call Centre, we will be able to follow up the progress of each and every enquiry and alert you if an enquiry hasn't been answered in a timeously i.e. in a timely manner.